Client Partner
30 Churchill Place, E14 5RE. London, United Kingdom
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Position Overview
Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.
With offices across New York, London, and Europe – and a revenue target of $250M – we’re scaling fast. Now we’re looking for an exceptional Client Partner to deepen and grow some of our most strategic relationships across the UK and Europe.
What You’ll Do
- Lead and expand a portfolio of 10–15 accounts, with full ownership over relationship strategy and growth
- Identify upsell, cross-sell, and whitespace opportunities to scale account value and client outcomes
- Serve as a trusted advisor to C-level stakeholders, mapping their goals to actionable product and engineering solutions
- Build and execute strategic account plans informed by data, insights, and market trends
- Lead QBRs and executive engagements that deepen relationships and unlock new initiatives
- Proactively mitigate risk, manage escalations, and maintain high client satisfaction
- Partner closely with Sales, Delivery, and Talent to ensure flawless execution and retention
- Monitor KPIs and report on account health to internal stakeholders and leadership
- Stay on the pulse of innovation – bringing insights on AI, GenAI, and product acceleration to every conversation
What We’re Looking For
- 3–5 years in account or delivery management within software/IT, ideally in IT consulting or technical recruitment
- Proven experience managing $5M portfolio and 5-10+ concurrent client relationships
- Expertise in building and growing client relationships — navigating complex stakeholders, driving retention, and expanding portfolios via upsell and cross-sell
- Accountability for key client metrics (NRR, contribution margin) with strong risk management and outcome-based planning skills
- Deep technical understanding of the full SDLC, delivery processes, and engineering team models
- Comfortable operating in a fast-paced, high-growth environment
Nice To Have:
- Technical literacy or experience in product/engineering environments
What We Offer
- OTE £180K–£250K+ (Base + Performance Bonus)
- £100/month wellness allowance (gym, fitness, mental health)
- Private health insurance
- 4% employer pension contribution
- 26 days annual leave + paid winter break
- Statutory parental leave
- WeWork membership with global access
- Career coaching, growth paths, and mentorship in a high-performance culture
Diversity, Equity & Inclusion
Vention is an equal-opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications and business needs.
Why Vention?
- Accelerate your career at the intersection of AI, product, and high-growth startups
- Design and build processes from scratch, helping founders deliver the next generation of transformative tech
- Join a team that values excellence, clarity, speed, and humanity – think bigger, sell smarter, grow faster
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