Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery. 

With offices across New York, London, and Europe – and a revenue target of $250M – we’re scaling fast. Now we’re looking for an exceptional Client Partner to deepen and grow some of our most strategic relationships across the UK and Europe. 

• Lead and expand a portfolio of 10–15 accounts, with full ownership over relationship strategy and growth 
• Identify upsell, cross-sell, and whitespace opportunities to scale account value and client outcomes 
• Serve as a trusted advisor to C-level stakeholders, mapping their goals to actionable product and engineering solutions 
• Build and execute strategic account plans informed by data, insights, and market trends 
• Lead QBRs and executive engagements that deepen relationships and unlock new initiatives 
• Proactively mitigate risk, manage escalations, and maintain high client satisfaction 
• Partner closely with Sales, Delivery, and Talent to ensure flawless execution and retention 
• Monitor KPIs and report on account health to internal stakeholders and leadership 
• Stay on the pulse of innovation – bringing insights on AI, GenAI, and product acceleration to every conversation 

• 5+ years in enterprise account management, client services, or customer success in custom software development or IT consulting 
• Experience managing £10M+ portfolios and navigating senior stakeholder relationships 
• Demonstrated success growing key accounts via upselling, cross-selling, and delivering long-term value 
• Expert in customer experience, relationship building, and account expansion strategy 
• Strong understanding of the full software development lifecycle and delivery methodologies 
• Data-driven, with the ability to extract insights from metrics and act accordingly 
• Highly autonomous and proactive — you own outcomes, not just activities 

Nice To Have:  

• Technical literacy or experience in product/engineering environments 

• OTE £180K–£250K+ (Base + Performance Bonus) 
• £100/month wellness allowance (gym, fitness, mental health) 
• Private health insurance 
• 4% employer pension contribution 
• 26 days annual leave + paid winter break 
• Statutory parental leave 
• WeWork membership with global access 
• Career coaching, growth paths, and mentorship in a high-performance culture 

Vention is an equal-opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications and business needs.