Head of Account Management
575 Lexington Ave., 14th Floor, NY 10022. New York, United States
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Position Overview
Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.
Now we’re hiring a Head of Account Management to build and lead the function in the U.S. You’ll define the vision, hire and mentor a high-performing team, and shape how we grow long-term value across key accounts.
What You’ll Do
- Hire, lead, and inspire an initial team of 6+ account managers across the US
- Define and build a repeatable account management framework that scales across verticals and client segments
- Own and grow a portfolio of strategic clients, acting as a player-coach for your team
- Partner with founders, CTOs, and senior stakeholders to deliver long-term value and impact
- Build and institutionalize account strategies, QBR structures, growth models, and expansion roadmaps
- Collaborate closely with Sales, Delivery, Talent, and Marketing to align on success criteria
- Monitor key account health indicators and surface strategic insights to executive leadership
- Champion client feedback and bring insights into product/service evolution
- Be the cultural and strategic foundation of a team that will shape Vention’s future
What You Bring
- 8+ years in account management, client success, or software consulting, including 5+ years in a leadership role within sales or account management
- Experience managing a minimum portfolio of $40M in recurring revenue or a billable headcount of 400+ FTEs
- A proven builder who has created and scaled AM processes, not just inherited them
- Deep expertise in client growth strategy, stakeholder mapping, and value delivery
- Background in software development services, software consulting, or tech delivery
- An excellent communicator, credible with both founders and engineers
- A strong leader with a proven talent for mentoring and developing teams
- Highly data-literate, using KPIs (NRR%, CM%, growth, churn), account health, and market data to drive decisions
- Thrives in ambiguous, fast-paced environments with a strong sense of ownership
- Bonus: Experience in VC-backed startup ecosystems
Compensation
Base Salary: $175,000. On Target Earnings: $350,000 - $400,000 (base + bonuses)
What You’ll Get
- Base: $175K | OTE: $350K–$400K
- 100% employer-paid medical, dental, and vision insurance (incl. family plans)
- 401(k) with up to 4% match
- Career development, learning budget, and peer mentorship
- Generous PTO policy + 9 holidays + 2 floating days + winter break
- Peloton membership and wellness perks
- FSA/HSA options + Employee Assistance Program
- Pet-friendly Midtown Manhattan office with 2+ in-office days/week
Diversity, Equity & Inclusion
Vention is an equal-opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications and business needs.
Why Vention?
- Accelerate your career at the intersection of AI, product, and high-growth startups
- Design and build processes from scratch, helping founders deliver the next generation of transformative tech
- Join a team that values excellence, clarity, speed, and humanity – think bigger, sell smarter, grow faster
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