Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery. 

• First line support - interaction with emplyees on their workplaces to do initial estimation of task complexity and solving local software and hardware issues
• Symantec SES antivirus clients support. Printer support and printing problem solving
• If the supposed solution is outside the area of responsibility, escalate the request to a higher level
• Purchasing software, equipment and services from local providers/suppliers, interacting with Internet providers and solving emerging problems
• Keeping records of equipment and software in the office

• Administration Windows, Linux and MacOS OS family of operating systems
• Understanding of basic OS mechanisms, knowledge of Microsoft Office products
• Understanding how IP networks work and diagnosing problems
• Tools & Technologies: Windows, Linux and MacOS OS family. Microsoft Office, Adobe Acrobat, Symantec SES client

• EDU corporate community (300+ members): tech communities, interest clubs, events, a small R&D lab, a knowledge base, and a dedicated AI track
• Licenses for AI tools: GitHub Copilot, Cursor, and others
• Expanded medical insurance for employees
• Meetups, organized by our company
• Corporate getaway & teambuilding activities
• Pizza days, office gatherings
• Access to discounts across a variety of stores, restaurants & cafes through a corporate discount program 
• Referral bonuses for bringing in new talent