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Carson Living: Virtual concierge for residential real estate

[website]
Carson_Hero
Carson is a 24/7 resident services platform for unattended and non-doorman multi-family properties.

Stats

14

Vention team members

5+

years of active engagement

1:6

ratio of in-house to Vention devs

Project description

With the residential property sector falling behind in its adoption of digital technologies, Carson Living wanted to create an all-in-one remote doorman and virtual concierge system that would open the door — both literally and figuratively — to a more connected and personalized living experience.

To make it happen, Vention engineers acted as Carson’s core engineering team covering every aspect of web, mobile, and QA. We started off by developing mobile and web apps that empowered residents to conveniently handle maintenance requests, payments, and deliveries via a 24/7 remote service center.

Our next move was to integrate the solution with mission-critical hardware — including keyless electronic locks, live cameras, and wearables — which allowed for easy remote access and control of all rental properties listed in the system. What’s more, we added hundreds of new buildings to the platform, enabling brokers to schedule more self-guided apartment tours and, as a result, improve productivity.

As the company’s API servers were experiencing frequent traffic spikes, our team also fine-tuned API architecture and set up load balancers to drive system responsiveness and overall business continuity.

To support development in a highly complex environment spanning web, mobile, hardware integrations, and high-load APIs, the team leveraged Claude Code as an engineering assistant to enhance documentation and architectural workflows.

Claude Code was used to capture technical decisions, explore architecture options, and keep documentation up to date. Over time, it also became a dynamic knowledge base, a kind of second brain that helped engineers quickly access prior context, patterns, and insights. This setup reflects Vention’s AI-enabled teams model, where AI supports both execution and engineering decision-making.

The result

Relying on our insights and technical decisions, Carson propelled to the ranks of the best in proptech, later partnering with another client of ours, BuildingLink, the market leader in property management.

And in 2021, they doubled our team to build more premier-yet-accessible solutions for millions of property managers and residents across the United States.

Carson_Mockup

Tools & technologies

Android

Kotlin
RxKotlin
Realm
Retrofit
Dagger2
Fastlane
FCM

iOS

Swift
RxSwift
Realm
Alamofire
Fastlane
FCM

Frontend

HTML
CSS
JavaScript
Bootstrap
React
Redux
Webpack

Backend

Python
PostgreSQL
Django
Django Rest Framework
Celery
Redis
RabbitMQ

Deployment

Docker
Docker-Compose
AWS
Jenkins
SSH

GenAI

Claude Code

Other technologies

Branch.io
Sentry.io
Comelit
Butterfly.MX
Twilio
WebRTC
EagleEye

Our work

Data technology

Barchart

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